All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Application and APIs Operational
90 days ago
99.93 % uptime
Today
Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Resource Queries Operational
90 days ago
100.0 % uptime
Today
License server ? Operational
90 days ago
100.0 % uptime
Today
Email Server Operational
90 days ago
100.0 % uptime
Today
RetoolDB Operational
90 days ago
100.0 % uptime
Today
Retool-managed Temporal (via Temporal.io) Operational
90 days ago
100.0 % uptime
Today
Source Control ? Operational
90 days ago
99.86 % uptime
Today
Audit Trails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Database Maintenance Apr 27, 2025 18:00-19:00 UTC

We expect to experience 5-10 minutes of downtime as we conduct database maintenance. Workflows scheduled during this period may fail to run and will be picked up after maintenance has concluded.
Posted on Apr 21, 2025 - 22:10 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Retool Mobile App Editor experiencing frontend errors
Resolved - This incident has been resolved.
Apr 25, 18:06 UTC
Monitoring - We've identified an issue affecting the Retool Mobile App editor and have deployed a fix. We're currently monitoring to ensure everything is working as expected. We'll provide another update once we've confirmed the issue is fully resolved.
Apr 25, 16:59 UTC
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
Retool Mobile on Android v3.191.0 facing crashes on load
Resolved - We have resolved the issue that was causing Retool Mobile v3.191.0 to crash on launch for Android users. The patched version (v3.191.1) has been reviewed and is now available in the Google Play Store for users who had updated to the 3.191.0 version.

If you were impacted by this issue please update to the latest version of Retool Mobile via the Play Store to restore full functionality.
If problems persist after updating, please contact our support team for assistance.

Users who never updated to the 3.191.0 version should see the 3.191.1 within the next hour or so, and for the time being may see 1.83.0 on their device still, this is the same build and should not be an issue.
Apr 22, 10:40 UTC
Monitoring - We’ve moved this incident to Monitoring as no new users should be impacted and the issue has been resolved in the patched build (v3.191.1). However, the update is still pending approval in the Google Play Store.

Until the Play Store version becomes available, we recommend impacted users continue using the temporary workaround of directly downloading the APK provided in our previous update:

👉 https://retool-mobile-releases-public.s3.us-west-2.amazonaws.com/3079.apk

This manual installation will allow you to resume use of Retool Mobile on affected Android devices
Apr 22, 06:46 UTC
Update - We’ve identified the root cause of the crash affecting Retool Mobile v3.191.0 on Android and have submitted a patched version (v3.191.1) to the Google Play Store for review that will auto release when approved. Based on typical review timelines, we expect the update to be approved and available for download within the next few hours.

In the meantime, for users currently blocked by the crash, we’re providing a temporary workaround: you can manually install the patched version by downloading the APK directly from the link below. Please note that this version has not yet been verified by the Play Store, so you will see a warning during installation. Follow on-screen instructions to allow the installation if you choose to proceed, and agree to update the current app.

👉 https://retool-mobile-releases-public.s3.us-west-2.amazonaws.com/3079.apk
Apr 22, 06:25 UTC
Identified - We’ve identified an issue in the latest version of Retool Mobile (v3.191.0) for Android that is causing the app to crash immediately upon launch. The rollout was promptly halted after being downloaded by a limited number of users and will no longer be downloaded by new users.

Our engineering team is actively investigating the root cause and working on fast tracking a recovery release for devices already impacted.

We’ll provide our next update by 11:30pm Pacific Time, or sooner if more information becomes available.
Apr 22, 05:50 UTC
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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