Update - We have not seen the same query latency issues since the fix was applied. We’re continuing to monitor closely and will share another update if anything changes.
Oct 08, 2026 - 21:20 UTC
Oct 08, 2026 - 21:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 08, 2026 - 14:23 UTC
Oct 08, 2026 - 14:23 UTC
Update - Additional changes have been deployed as part of a more permanent fix, alongside the temporary fix already in place. We'll monitor through tomorrow morning's peak traffic to confirm their impact and will share another update then.
Oct 07, 2026 - 22:19 UTC
Oct 07, 2026 - 22:19 UTC
Investigating - This morning we again saw high query latency. We were able to mitigate it temporarily, and our investigation into the root cause is ongoing. We'll share another update as we learn more.
Oct 07, 2026 - 15:21 UTC
Oct 07, 2026 - 15:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 06, 2026 - 23:47 UTC
Oct 06, 2026 - 23:47 UTC
Update - The temporary mitigation we applied earlier is still in place, and some users have reported significantly improved query latency. We're still investigating the root cause and will share another update as we learn more.
Oct 06, 2026 - 19:03 UTC
Oct 06, 2026 - 19:03 UTC
Investigating - We are seeing intermittent spikes in query latency, as we saw earlier. A temporary mitigation is in place, and we're continuing to investigate the root cause. We'll share an update as soon as we have more information.
Oct 06, 2026 - 14:40 UTC
Oct 06, 2026 - 14:40 UTC
Monitoring - Some changes have been deployed, and we are monitoring the results
Oct 06, 2026 - 02:44 UTC
Oct 06, 2026 - 02:44 UTC
Update - Some users may see improved query latency, but we are continuing to investigate.
Oct 05, 2026 - 22:06 UTC
Oct 05, 2026 - 22:06 UTC
Investigating - Some customers may experience slower than normal query load times. We're actively investigating and will provide updates as we learn more.
Oct 05, 2026 - 15:49 UTC
Oct 05, 2026 - 15:49 UTC
About This Site
Welcome to Retool’s status page. This page primarily reports incidents affecting Retool Cloud. Some components may also impact self-hosted (on-premise) deployments, which will be noted accordingly.
New app builder
Operational
Classic web app
Operational
Infrastructure
Operational
Workflows
Operational
Resource Queries
Degraded Performance
License server
Operational
Email Server
Operational
RetoolDB
Operational
Platform APIs
Operational
Retool-managed Temporal (via Temporal.io)
Operational
Source Control
Operational
Audit Trails
Operational
Self Hosted On-Premise
Operational
MCP Server
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.