All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Application and APIs Operational
90 days ago
99.98 % uptime
Today
Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 23, 2021

No incidents reported today.

Sep 22, 2021
Elevated latency
Resolved - From 11:30 to 12:15 UTC, Retool was experiencing elevated latency across Retool APIs.
Sep 22, 11:30 UTC
Sep 21, 2021
App page loads returning 521 errors and failing to load for some users
Resolved - We have confirmed our workaround has resolved this issue and are continuing to engage Cloudflare support for a root cause on their end.
Sep 21, 18:00 UTC
Monitoring - We've disabled the cloudflare proxy for this region which looks to have resolved the issue for the moment while we continue to investigate. We believe the root cause is cloudflare’s central US servers facing an issue talking to our Washington state servers, but are awaiting word from cloudflare support. This DNS change may take some time to propagate depending on your service provider, but all reporting users have confirmed that service is restored for them now.
Sep 21, 17:45 UTC
Update - We've purged our cloudflare cache which seems to have resolved the issue for some users, and are continuing to investigate any ongoing reports. The issue currently looks to be isolated towards the midwest United States and Central America.
Sep 21, 17:29 UTC
Investigating - We are currently investigating reports of apps failing to load while returning console errors loading CSS chunks
Sep 21, 17:10 UTC
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Investigating elevated backend API latency
Resolved - The fix we applied yesterday has resolved this issue. We will update with more information later today.
Sep 17, 16:06 UTC
Update - We are continuing to monitor for any further issues.
Sep 17, 02:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 12:58 UTC
Investigating - We are currently investigating this issue.
Sep 16, 12:48 UTC
Monitoring - Systems are now operational, but we’re continuing to monitor and understand the root cause. We will post here when we have more post-mortem information to share.
Sep 15, 19:10 UTC
Investigating - We are continuing to investigate elevated API latency.
Sep 15, 18:50 UTC
Monitoring - Systems are now operational, but we’re continuing to monitor and understand the root cause. We will post here when we have more post-mortem information to share.
Sep 15, 14:52 UTC
Update - We are continuing to investigate this issue.
Sep 15, 13:18 UTC
Investigating - We are currently investigating elevated API latency
Sep 15, 12:15 UTC
Sep 16, 2021
Sep 15, 2021
Sep 14, 2021
Elevated latency
Resolved - This incident has been resolved.
Sep 14, 15:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 14:55 UTC
Investigating - Retool is experiencing elevated latency and error rates.
Sep 14, 14:38 UTC
Elevated latency
Resolved - This incident has been resolved.
Sep 14, 11:07 UTC
Investigating - We are currently investigating reports of elevated latency across Retool APIs.
Sep 14, 09:00 UTC
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

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