All Systems Operational

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Welcome to Retool’s status page. This page primarily reports incidents affecting Retool Cloud. Some components may also impact self-hosted (on-premise) deployments, which will be noted accordingly.

Uptime over the past 90 days. View historical uptime.
New app builder Operational
Classic web app Operational
Infrastructure Operational
Workflows Operational
Resource Queries Operational
License server Operational
Email Server Operational
RetoolDB Operational
Platform APIs Operational
Retool-managed Temporal (via Temporal.io) Operational
Source Control Operational
Audit Trails Operational
Self Hosted On-Premise Operational
MCP Server Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

Some antivirus products are blocking retool.app
Resolved - This incident has been resolved.
Nov 12, 21:45 UTC
Update - We are continuing to monitor for any further issues.
Nov 12, 21:45 UTC
Monitoring - We have submitted reclassification requests to the affected security vendors and threat list providers. Since then, some customers have reported that the warnings and blocks have cleared, including one company web filter, and we have not received new reports. Some vendors have not yet confirmed, so we are continuing to monitor and follow up with them.

If you are still blocked, please contact support and tell us which security product, VPN or web filter you use. IT teams may be able to add an exception for *.retool.app in the meantime.
Nov 11, 21:50 UTC
Update - We have submitted reclassification requests to the affected vendors, and warnings are clearing for some users of Norton, AVG and Avast. We are now working with the remaining security vendors and threat list providers that still flag retool.app.

Because published React-based apps and the app builder preview built with the React-based app builder are served from retool.app, affected users may see those apps or the preview fail to load, often with a connection timeout and no warning page. Some VPNs, routers and company web filters can also block the domain. Apps built with the classic editor and the Retool editor itself are not affected.

Retool services are operating normally. If your IT team manages these products, they may be able to add an exception for *.retool.app. We will post another update as vendors confirm.
Nov 10, 18:19 UTC
Identified - We've submitted requests to have the retool.app domain properly classified on all Gen Digital products (Norton, AVG, and Avast) and are waiting for confirmation that it has been removed from the blocklist.
Nov 10, 01:55 UTC
Investigating - Some customers report that Norton, AVG, and other safe browsing vendors are flagging retool.app as dangerous and blocking it. Affected users may see a “dangerous webpage” warning or be unable to load published Retool apps or the app builder preview.

Retool services are operating normally. We believe the block comes from how these products classify the domain.

We are submitting reclassification requests to each vendor and following up with them. If your IT team manages these products, they may be able to add an exception for *.retool.app.
Nov 9, 21:30 UTC

Nov 11, 2026

Nov 10, 2026

Nov 9, 2026

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Retool Cloud Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 22:00 UTC
Scheduled - We will be performing a scheduled security maintenance on Retool Cloud infrastructure this afternoon at approximately 3:00 PM PDT. As part of this, all active user sessions will be terminated, and users will need to log back in to access Retool. The maintenance work should take less than 15 mins.
Oct 31, 19:28 UTC

Oct 30, 2026

No incidents reported.

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