Slow loading times for EU

Incident Report for Retool

Resolved

This incident has been resolved.

Posted May 14, 2024 - 17:59 UTC

Monitoring

We have received reports of Retool cloud accounts experiencing slow load times through the app from EU based users. We have confirmed all Retool infrastructure is operating normally, and have seen that using a US VPN currently seems the best way to work around such networking issues.

Posted May 14, 2024 - 11:34 UTC